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Konversational Consulting Limited

Information Technology
Established in

About us

Konversational are Ireland’s leading ServiceNow Elite partner, helping to make the world of work better for our clients. Headquartered in Dublin and with offices in London, we help our customers implement smarter, faster, and better ways of working using ServiceNow. We help them radically change the way they support their customers today, digitising and automating siloed support processes and dramatically improving their customer experience, with the goal of ensuring they maintain a competitive advantage based on customer excellence. We work with some of the largest brands in Ireland and the United Kingdom across a wide range of verticals including Technology Service Providers, Financial Services, Health Care and Manufacturing.

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What employees say

The unique people and the ways in which we can express personal values, matters more than structures, policies, and guidelines - this is what truly fulfils me at Konversational. It is clear the people in our team have common values that unite us and make this a wonderful place to work. 

We are passionate about continuous growth and iterative improvement, making sure that we build the best solutions for our clients, working as a team and having fun as we go. I would like to ensure that now and continuously, the operating environment for the Konversational team is always advancing, enabling an adaptive environment within our organisation to ensure we are meeting individual needs. 

Yuliya Rak
Head of Talent and Operations
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Management has a clear view of where the organisation is going and how to get there.

I can fulfil my career aspirations working here.

Everyone has an opportunity to get special recognition.

Taking everything into account, I would say this is a great place to work.

People care about each other here.

This is a psychologically and emotionally healthy place to work.

What defines us

Our People! We are committed to a culture of inclusion, of fostering an environment which embraces diversity, and which prioritises equality and respect for all. For any business, diversity and inclusion are critical pillars for success in a contemporary global economy. We view the world through a global lens, welcoming diversity of thought, opinion, outlook, and experiences. Our team is made up of a rich tapestry of experiences which provides us with the ability to bring something different to every situation. In a fast moving and constantly changing world, we know and understand the value of diversity. Embracing diversity, facilitates the opportunity to harness our individual energies and multiplicity of outlooks and, as a collective, to provide a new dimension.

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What inspires us

Our people! We are a people first organisation with a focus on empowering employees to innovate, collaborate and adopt a solution focused approach. In a constantly changing world, we pride ourselves on our ability to pivot quickly and respond rapidly and decisively to challenges. We encourage our people to be the best they can be, to bring energy, passion, and purpose to all they do and to remain open and alert in a world of infinite possibilities. We are committed to being the best we can be - to developing and creating a culture where employees can thrive, flourish and realise their personal and professional ambitions.


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At a glance

Age of employees

Gender ratio

full-time / part-time

Word from the top

Being Certified™ as a Great Place to Work is something that fuels the ambition of Konversational and propels us further along in our journey to be highly regarded as an employer of choice. This certification publicly acknowledges and endorses our dedication and commitment to excellence within our workplace culture.

John Gilleran & Richard Guy
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Career and jobs

Application tips

Consulting is a demanding profession. You should be curious about making things better, a quick learner and always have your customer in mind when it comes to decision making. This said, it is also a lot of fun. We achieve a lot and celebrate as a team. Working together in harmony is what builds our successes.

Our great workplace

We are committed to being the best we can be, developing and creating a culture where employees can thrive, flourish and realise their personal and professional ambitions. Our Great Place to Work award is a public acknowledgement and endorsement of the hard work, ambition, dedication, commitment to excellence and workplace culture of Konversational. We are committed to being agents for change and we do this through the quality and diversity of the people who come to work for us. We recognise the attributes of hard work, dedication, innovation and ambition and are drawn to people that can help us epitomise our core values. We are proud to support the ServiceNow NextGen programme. This major initiative aims to address the technology skills gap and ensure that as many people as possible develop the requisite knowledge and technical skills to participate in the digital economy.

Yuliya Rak
Head of Talent and Operations

01 678 8438
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