About us
Verint® helps the world’s most iconic brands elevate the customer experience (CX), build enduring consumer relationships, and reduce operating costs. Our data-led solutions for customer engagement incorporate CX automation, artificial intelligence, and an open cloud architecture to help brands close the Engagement Capacity Gap™ created when customers’ expectations for engagement exceed an organization’s ability to meet them. From enabling contact center as a service (CCaaS) models to facilitating efficient service at branches and order processing in the back office, Verint helps organizations leverage their entire workforce to engage with customers in the right way at the right time.
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