2012 Trends of the100 Best Workplaces
The 2012 list marks the 15th year that GPTW has partnered with Fortune magazine to produce the "100 Best Companies to Work for" list, but the original research on what defines a great place to work goes back to the early 1980's, when Robert Levering and Milton Moscowitz toured the US talking with employees and leaders of companies about what made their workplaces great. It's been 30 years since then and a lot has changed about how work gets done, and the kind of work that gets done. What hasn't changed, though, is that people in 2012 are still seeking work that is meaningful, and challenges that make them excited to get up in the morning. They crave transparency in communication with management and want to feel respected as human beings - not just as employees or cogs in a wheel. When we look at the 2012 US list, what stands out the most? A few trends emerge . . . More »From Under-performing to Legendary : How Performance Management is Driving Boot's Growth
The British consumer pharmacy chain is a big operation with 115,500 employees in 25 countries and revenues of €26 billion. In Ireland, Smith oversees an operation of 71 stores and 1,900 employees. A long time employee of the company, she described her current role as “the job I’ve loved the most in 26 years.” More »"We Are Near to Tipping Point as Millennials Reject Lousy Workplaces"
Great Workplaces will become the norm in coming years as the tipping point gets ever-closer, according to Robert Levering, Great Place to Work (GPTW) Co-founder. Robert gave the opening keynote on the second day of our Atlanta Conference, in which he reflected on the first twenty years of GPTW. In doing so, he shared his belief that by 2032 – twenty years from now – great workplaces will be prevalent and fully mainstream. More » |
How to Create a Great Place to Work®
In this episode of 'The Business', first broadcast on Ireland's RTE1 in March 2011, reporter George Lee sets out to discover the secrets of creating a great workplace. The programme features some of Ireland's Best Workplaces, including Diageo, Euro Car Parks, Google, Temple Street Children's Hospital, McDonalds, and Microsoft along with an extensive interview with Bob Lee, Communications Director EMEA, Great Place to Work. More »How to Drive a Customer Service Culture Creating a base of avid customers is the dream of many executives. Loyal buyers offer the promise of steady repeat business, free word-of-mouth advertising, greater revenue, and ultimately happy investors. Workplace culture efforts by CarMax, the U.S.'s largest retailer of of used cars, have led to industry leading customer satisfaction, strong associate engagement, and record setting revenues after weathering the recession. This article highlights the key strategies and practices used to achieve these outstanding results.More » |